Serving Savvy Web Shoppers Since 2002
Your Favorite Internet Shopping Guide to Stylish Plus-Size Clothing: Size 12 +
FREQUENTLY ASKED QUESTIONS
Q. How do I buy something that I like?
A. Any product featured at Elegant Plus is hand selected by our experienced fashion editor from our extensive network of plus-size apparel business partners, from whom you can make the purchase directly. Our links take you directly to the partner web-site for a completely worry-free and secure shopping experience.
Each page includes a time stamp indicating when the editor was last in to edit the style selections. All styles posted are available at time of posting, but certain styles can sell out between edits.
Q. How do I make a return?
A. You may have initially found the item you purchased through Elegant Plus, but we are a shopping guide and not a vendor. You will need to contact the merchant you bought the item from to make your return.
Q. Do you have any retail locations?
A. No. Elegant Plus is based exclusively in the United States as a shopping guide website only. Although we welcome international shoppers, we have no offices, branches, or retail locations outside the U.S.
Q. I don't live in the United States. Do any of the plus-size clothing stores listed in your directories ship internationally?
We've put together three handy directories
to help you find stores that ship to your
location. Select the one that is right for
you to get started:
Q. What does the "Plus-size clothes featured are selected by the Elegant Plus Fashion Editor from our extensive network of plus-fashion business partnerships." at the bottom of each page mean?
A. Elegant Plus maintains approved partnerships with all the retailers and designers listed in our shopping directories and in-depth guides. Unlike open, flat rate advertising, free products given for review, and sponsored posts common on many sites and blogs, this allows our editor to select retailers and products that we wish to feature based on fashion trends and consumer needs rather than simply the latest retailer promotion. In other words: we do the selecting in a knowledgeable, editorial process and reject requests for pre-negotiated special placements and advertising pushes. Random secret shopper purchases are made to check issues regarding quality, fit, shopping experience, and partner website performance. Elegant Plus writes all retailer and designer descriptions in the shopping directories from the perspective of the consumer to maintain the highest informational quality possible.
Elegant Plus also never accepts food, pharmaceutical, or weight loss partnerships and advertising. In fact, all of our partnerships require plus-size clothing or fashion accessory services. Elegant Plus does make a small commission, at no extra cost to you, if you should choose to make a purchase through one of our links and makes it possible to keep the site up and running.
Q. Do you have a print catalog?
A. Since Elegant Plus is an internet shopping guide and not a direct merchant we do not have a catalog. We have business relationships with all the retailers and designers listed in our shopping directories. We are an on-line entity only. Many of our business partners do have print catalogs and you are welcome to order one directly from them.
Q. I'd like to join your mailing list. How do I do that and what are the benefits and features?
A. We'd love to have you join our mailing list! Managed through Mailchimp customers can easily sign up and remove themselves from our mailing list. Currently we offer two weekly mailings. Sundays we send a fashion forward styled outfit idea available in sizes 12 +. This mailing also comes with associated mailing list only deal alerts for the products featured. Tuesdays the style editor identifies a current or emerging fashion trend and offers examples at three different price points available in sizes 12+.
Q. I'd like to follow you on social media. Where can I find you?
A. Although in the past Elegant Plus has had accounts and followings on Pinterest, Facebook, Twitter, MySpace, Google+, and YahooGroups, there currently is no active social media presence for Elegant Plus. Any accounts or groups you encounter in those spaces actively using the Elegant Plus name are not affiliated with this website. The Elegant Plus Pinterest and Twitter accounts are still visible on those platforms but are currently inactive.
Q. Where can I find Elegant Plus Magazine?
A. The associated Elegant Plus Magazine e-zine closed permanently in 2008, and the domain is no longer live. Elegant Plus has archived some of the best articles and staff directory on this website HERE.
The shopping guides are still active, updated and maintained regularly. Styled outfits and curvy fashion trends are available through this site and to our subscriber e-mail list.
Q. Why can't I find a shopping cart?
A. Elegant Plus is a shopping information site and not a direct merchant. Think of us like a magazine, just like what you buy on the newsstand. But unlike a traditional print magazine the internet lets us link you to one of our business partners from whom you can buy a featured item. This system allows you to safely and securely make your purchases directly with the vendor that sells the item that you want.
Q. I can't see any links to purchase the featured items. What's wrong?
A. Some firewalls and ad blocking software like Norton's remove shopping links from web pages in the default mode. If you have one of these programs you may need to adjust the settings to see the links.
Q. I click on a link and nothing happens. Why don't the links work?
A. Do you have a pop up blocker in your tool bar? Check to see if the blocker is mistaking our links - which open in new windows - as a pop up. Most blockers allow you to permit pop ups on a site. You may need to adjust your settings.
Q. All these pop-up ads keep coming up all over my screen with coupons and advertising. How can I turn this feature off?
A. While many of our links are set to open in new windows to make shopping easier as you click through our plus-size clothing directories, we have a strict policy against using pop-up advertising. We are annoyed by such advertising behavior on sites and refuse to subject our customers to such tactics.
If you are seeing pop-ups over our pages you have in-advertently down-loaded a parasitic, spy-ware program or app onto your device known as "adware". These are often bundled with "free" downloads such as music, weather programs, screen savers and coupon shopping tools.
These programs work by living on your hardware, watching your web-surfing, sending messages back to their home server which then sends advertising related to the web pages that you are currently viewing as a pop-up. If this sounds like spying..... it is. And the bad news isn't over yet.
A free tool to locate, diagnose and clean up these types of problems that we recommend is available from Trend Micro. One word of caution - be careful not to delete any cookies that might be present because you asked to save a password or some other frequently performed log-in function. The threat you should be concerned about here will be labeled as "ADWARE" in the finished scan before you ask the program to clean your computer.
Q. I'd like to model for Elegant Plus. How do I submit my pictures?
A. Thank you for your interest. Elegant Plus is not currently looking for models.
Q. I'd like to submit a product for review at Elegant Plus. Where should I send my request and product?
A. Thank you for your interest. Elegant Plus does not accept free products for review or sponsored post requests.